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Payment Types in Turkey

Payment Types in Turkey: A Guide for Foreign Investors

When considering investing in Turkey, understanding the local payment landscape is crucial for efficiently managing transactions and ensuring smooth business operations. Turkey has a diverse and modern financial infrastructure that supports a variety of payment methods, catering to both businesses and consumers. This article will provide a comprehensive overview of the main payment types in Turkey, helping foreign investors navigate the Turkish financial system.

1. Cash Payments

Despite the global shift towards digital payments, cash remains a widely used payment method in Turkey, especially in smaller towns and for everyday transactions. Cash is commonly used in local markets, small businesses, and for personal services. However, in major cities and for larger transactions, digital and card payments are becoming increasingly dominant.

For businesses, handling cash requires proper accounting practices to track and document transactions accurately. Cash transactions are subject to strict regulations, especially concerning tax reporting and anti-money laundering measures. Therefore, while cash remains a viable option, it is essential for foreign investors to be aware of the regulatory requirements associated with cash handling in Turkey.

2. Bank Transfers

Bank transfers are a popular and secure payment method in Turkey, particularly for business-to-business (B2B) transactions and high-value payments. The Turkish banking system supports various types of bank transfers, including:

  • EFT (Electronic Funds Transfer): Used for domestic transfers within Turkey, EFT allows businesses and individuals to transfer money between different banks. Transfers typically occur during banking hours and are completed on the same day.
  • Havale: A bank transfer between accounts within the same bank. Havale transactions are usually processed instantly and are commonly used for payments within the same banking network.
  • SWIFT Transfers: For international transactions, SWIFT transfers are used to send money across borders. These transfers can take several days to process, depending on the countries and banks involved. Foreign investors often use SWIFT for importing goods, paying overseas suppliers, or repatriating profits.

Bank transfers are highly secure and are often the preferred method for settling large payments, such as supplier invoices, payroll, and tax obligations.

3. Credit and Debit Cards

Credit and debit cards are widely accepted across Turkey, making them a convenient payment method for both consumers and businesses. Major card networks like Visa, Mastercard, and American Express are prevalent, and most retail outlets, restaurants, and service providers accept card payments.

For businesses, offering card payment options is essential, especially in customer-facing sectors such as retail, hospitality, and e-commerce. To accept card payments, businesses need to set up a point-of-sale (POS) system or an online payment gateway. Card transactions are generally processed quickly, and funds are credited to the merchant’s account within a few business days.

Credit cards are also widely used for online shopping, making them a crucial component of Turkey’s growing e-commerce sector. Foreign investors in the e-commerce space should ensure their platforms support major credit and debit cards to cater to a broad customer base.

4. Mobile Payments

Mobile payments have gained significant traction in Turkey in recent years, driven by the widespread use of smartphones and the growth of digital payment platforms. Mobile payment methods include:

  • Mobile Wallets: Apps like Apple Pay, Google Pay, and local options such as BKM Express allow users to store their card details on their smartphones and make payments with a tap. These mobile wallets are increasingly accepted at retail outlets, online stores, and even for utility bill payments.
  • QR Code Payments: Some banks and payment apps offer QR code payment options, allowing customers to scan a code at checkout and complete the payment directly from their mobile device. This method is particularly popular in cafes, restaurants, and small retail stores.
  • Peer-to-Peer (P2P) Transfers: P2P payment apps like Papara and Paycell enable users to transfer money instantly to friends, family, or businesses using their mobile phone number or email address. These apps are convenient for small payments and are gaining popularity among younger consumers.

For foreign investors, integrating mobile payment options into their business operations can enhance customer convenience and capture a tech-savvy market segment.

5. EFTPOS (Electronic Funds Transfer at Point of Sale)

EFTPOS is a widely used payment method in Turkey, especially in retail and service industries. EFTPOS terminals allow businesses to process card payments electronically at the point of sale. These terminals are linked to the bank’s network, enabling instant verification and authorization of payments.

There are several types of EFTPOS systems available, including:

  • Fixed Terminals: Common in retail stores, these terminals are connected to the cash register and process payments at the checkout counter.
  • Portable Terminals: Used in restaurants, cafes, and delivery services, these terminals are wireless and can be brought directly to the customer’s table or location.
  • Integrated Systems: Some businesses opt for integrated EFTPOS systems that connect with their inventory and accounting software, streamlining payment processing and record-keeping.

EFTPOS is a reliable and efficient payment method, reducing the need for cash handling and minimizing the risk of payment disputes.

6. Direct Debits

Direct debits are commonly used in Turkey for recurring payments, such as utility bills, insurance premiums, and subscription services. This payment method allows businesses to automatically withdraw funds from a customer’s bank account on a specified date, ensuring timely payments and reducing administrative burden.

For foreign investors offering subscription-based services or regularly invoiced products, setting up a direct debit system can provide a steady cash flow and improve payment collection efficiency. Turkish banks offer direct debit services, and businesses can work with their bank to set up the necessary agreements with customers.

7. Cheques

While less common in Turkey compared to other payment methods, cheques are still used in certain business transactions, particularly for large payments or when credit terms are extended. Cheques are typically issued by businesses rather than individuals and are subject to strict regulations to prevent fraud and ensure timely clearance.

Businesses accepting cheques should be aware of the potential risks, such as bounced cheques, and may require additional verification processes or credit checks before accepting them as payment.

Conclusion

Turkey’s payment landscape is diverse and well-developed, offering a range of options for both businesses and consumers. As a foreign investor, understanding the various payment types available in Turkey is crucial for managing transactions efficiently and ensuring your business operates smoothly.

Whether you’re dealing with local suppliers, selling to Turkish consumers, or managing international transactions, choosing the right payment methods can enhance your business’s financial management and customer satisfaction. By leveraging Turkey’s modern financial infrastructure, you can optimize your investment and navigate the complexities of the local market with confidence.



FAQ

1. What are the most common payment types in Turkey?

The most common payment types in Turkey include credit and debit cards, bank transfers, mobile payments, and cash. Credit and debit cards are widely accepted, and mobile payment methods like mobile wallets and QR code payments are increasingly popular.

2. Is cash still widely used in Turkey?

Yes, cash remains a widely used payment method in Turkey, especially in smaller towns and for everyday transactions. However, in urban areas and for larger purchases, electronic payments such as credit cards and bank transfers are more common.

3. What are the popular mobile payment methods in Turkey?

Popular mobile payment methods in Turkey include BKM Express, Papara, and mobile banking apps offered by major banks like İş Bankası and Garanti BBVA. These platforms allow users to make payments, transfer money, and pay bills directly from their smartphones.

4. How do bank transfers work in Turkey?

Bank transfers in Turkey can be conducted through online banking, mobile apps, or at bank branches. They are commonly used for business transactions and paying bills. Transfers can be made within the same bank or between different banks, with the IBAN used as the primary identifier.

5. Are contactless payments accepted in Turkey?

Yes, contactless payments are widely accepted in Turkey, particularly in urban areas and for small to medium-sized purchases. Most retailers, restaurants, and service providers support contactless payments through credit and debit cards, as well as mobile payment apps.